But on May 30, the council invited residents to complete an online form to receive their rebate payment. Croydon Council Tax team Sign in or Register a new account to join the discussion. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Start a new calculation/claim. I also tried to set up an account with grantapproval.uk. Plans to increase council tax in Croydon by 15% have been approved by the government. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. The BBC is not responsible for the content of external sites. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. And theres grumbling disquiet that perhaps the councils account of having made the majority of payments, and the number of residents who have yet to receive the rebate do not really tally. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. If you are emailing us with your change of date then include your name, account number and preferred date. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. The scheme was introduced very quickly, leaving councils little time to prepare. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. Call us. United Kingdom, NEW Help improve this site by Further details will be. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Follow BBC London on Facebook, Twitter and Instagram. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? You have accepted additional cookies. In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. Council Tax team. Please i need help. Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. How to claim your 150 Council Tax rebate to help with rising energy costs. Show Croydon residents are reminded to be aware of council tax rebate scams. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. He added: If we defeat the mayors budget on first presentation, we will call on Conservative councillors to reject it at second presentation.. At conservative gathering, Trump is still the favourite. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. Posted on January 12, 2023 by insidecroydon. Read about our approach to external linking. The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. Its impossible to contact the council tax mob as well For queries . Check your bank statement: has the council paid you your 150 Council Tax rebate yet? Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. The application is in two parts. Based in Croydon and edited by Steven Downes. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. You'll usually have the. Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. You could make it easier for the council to contact you by completing an application for an online account. In the event of an emergency, the 020 8604 7124 hotline remains available. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. giving feedback This is because will have already had a 150 payment through the Household Support Fund. 08 February 2023. giving feedback Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. : the councils website today. Applications for the scheme are now closed. Council Tax team, Croydon Council Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. This may take two months for those that pay less than 150 but the credit will show as that months entry. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. Dont include personal or financial information like your National Insurance number or credit card details. The challenge to be trusted to do the big, bold, brave things, 14 February 2023
Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. Have a useless executive team By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. The council will never call you and ask you to give them your bank details over the phone or by text. Gove's funding increases have come too late to save Croydon. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. Sometimes we may call or text you. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. The 10,000 signature threshold for . Please note that these messages may come from both the council and our form provider GrantApproval. Payment line: 0345 300 0614 (option 3) You should never give out your bank details by phone or by text. . Media resources & contact; Croydon Observatory; Home-Newsroom 2022-01-08T12 . The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. Read about our approach to external linking. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Croydon CR0 1EA 5. Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . You can change your cookie settings at any time. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. Show Paying your Council Tax Find out who is responsible for paying Council. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. The council will never call residents to ask for bank details for the rebate. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Get in touch with us online, by phone or in person. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. Residents should: One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. 9 Some other shitty excuse If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. If you wish to simply change the date of your Direct Debit, contact us. From: Valuation. For queries about your Council Tax or business rates bills contact your local council. Thank you for contacting the Council Tax Department. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. We are experiencing high volumes of customer contact. Ah that is unless you For example, choose the 1st, 5th, 15th or 25th of the month for payment. Anyone any ideas please? Bernard Weatherill House 8 Mint Walk 8. var pd_tags = new Array;pd_tags["11130094-src"]="poll-oembed-simple"; And let the new elected Mayor, Jason Perry, know what you think by emailing him here: Mayor@croydon.gov.uk or by phoning 020 3253 2017. Council Tax, get money off your bill The Penn report 2023 . We use some essential cookies to make this website work. A Penalty Charge Number must be entered. 10 All the above. At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. find out if you're entitled to Income Support, Pension Credit or Tax Credits. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months We are committed to making our website accessible to all visitors. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. Under current rules, town halls can only . The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. How to do a rebate of any kind by a method that will not cost too much administratively? We are committed to making our website . The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. Follow us on Flickr; Follow us on Youtube; Our address. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. Hide, Send feedback directly to the content team using our website feedback form. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . This allows us to free up scarce resources to be focused on other key services that meet our residents needs. or post a comment below. 3. The service will be back online shortly, please try refreshing the page in 15 minutes. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. 4. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. If you are contacted in this way, it is going to be a scam. Are Marie Antionette and forgot to pay the baker News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. Visit the government's website for more information about support for energy bills and the cost of living. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. As part of our user authentication, you will receive a verification code via email, which you must enter. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. 3) SlothMove populates your council tax providers. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. Which seems at odds with reality.