Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. How To Cancel a Manhattan Club Timeshare? In short, the rule requires the . 3. I insisted on reading a sample contract under the guise of, if I like it I'll sign. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. How to get rid of a Mayan Palace Timeshare? I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. The Judge overseeing this case is EDWARD NICHOLAS. The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. Legitimate Exit Companies that Buy Timeshares? As our team reviewed the website, the first thing we came across is the no up-front fee required . How to Get Out of a Capital Vacations Timeshare? The company states it offers a real no up-front fee escrow option, so they don't get paid until you get your official release. I bought their package and regret it very much. They promise you everything and deliver NOTHING! The tmeshare industry in Mexico is taking almost a Billion Dollars every year from Americans and Candians. It is part of the Sunset World Company. These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. After a lengthy and compelling presentation given by Jose Luis Hernandez and Patricio Muldowney, my wife and I agreed to purchase a membership. I have evidence showing the lies and how Sunset promotes its memberhsip. Im praying one day there will be a law suit against them. Un-believable, this firm must be put out of business. Very unusual procedure. This scammers has to stop. After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. I wanted to see what they were required to provide to us in the contract. We recommend you contact your timeshare company before working with a timeshare exit company. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. The first was to continue with the upgrade - which we did not want. Can You Get Rid of an Escondido Towers Timeshare? http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Youre not the only one wanting to ditch their Sunset Group timeshare. not being from the USA it makes it difficult for us to find someone. Ask to use the internet to download the real form from the IRS. After being faced with such an unexpected expense my fianc and I decided that there was absolutely no way we could afford the "vacation package" that we had signed up for. I am having the same issues with Sunset Properties bought in Nov should checked this sight out first! But the contract actually lists only 7 months out of the year that we are allowed to use our "week". Thanks. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. We couldn't use the 2 weeks concurrently (travel w/family). i am assuming that you will get this message? This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. They said that they needed some business write offs for their firm. i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. But opting out of some of these cookies may have an effect on your browsing experience. Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. This effectively nullifies the contract. They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. So would I Earl. When I pressured them about a guarantee regarding the quality of the room and services they completely balked. We only recommend companies with high ratings and strong track records in the industry. Update question - did they finally stop calling? I got suspicious when they kept adding 'requirements' to the tour that they did not mention before we rented the vehicle. I'll keep you posted on how it turns out for us, but so far it is not looking good! items we already possessed in the terms of the contract e originally had. Be the first one to write one. Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. This review was chosen algorithmically as the most valued customer feedback. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . Therefore, we used the five day right of rescission as stipulated in the contract. Login. It's such a shame that these crooks are taking advantage of vacationers. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. There was one sign that a possible claim might be recorded by lawyer Mitchell Sussman. www.sunsetscam.com Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. Search Close. They are taking away their earnest money based on lies and misrepresentation. We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). If a hurricane destroys the building, there is no required repair or fix. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. We are tying to cancel our membership too but they said that it is not valid. If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. Got a bill from Meridian Financial Services, Inc - DEBT COLLECTOR for $26, 307 yesterday.I am currently a victim of SUNSET WORLD RESORTS TIMESHARE fraud. What a lead in! I live in Australia. There was one indication that a possible lawsuit may be filed by attorney Mitchell Sussman; you can learn more by searching Promotoria Sunset Group Timeshare Owners Lawsuit.. We are in the same boat and now they are threating us to ruin our credit. Same thing happened to us. We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). Have you had any luck with your fight against these crooks? We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. This is another forum with more complaints about this company: Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions Sunset Lagoon, Royal Sunset, Sunset Group Blvd. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. Well! We signed yesterday and they said we cant cancel it. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. We review timeshare exit companies so owners can make an informed decision. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. We needed a cab to our hotel from the airport. Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. We hope this article has been helpful. This may also include calls and text messages to my wireless telephone numbers. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. Our primary problems are: I wanted to cancel but my wife wanted the SUV for the week. Hire a Legitimate Timeshare Exit Company. I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. Sunset World Resorts & Vacation Experiences review: Sunset World Resorts & Vacation Experiences - Terrible company. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. Upon arriving back home we entered our house all to find out that the air conditioning unit had broken and that it would now have to be replaced. Me and my mom were mislead and not they said our membership cancellation is not valid. Take action now! Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). It was very overwhelming and confusing. the marina which is not even built yet was one of the best though. 4. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. BIG MISTAKE! You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. Hopefully one day their tactics will end, I meant they are professional scammers. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. They tell you lies to make you buy their packages. What should we do? we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. has a reference to a class action law suit filed in 2017 Search. The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. This will surely increase the credibility of your complaint.