BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). Unplug the battery pack from the power supply. 16h12. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. >, Where do I find the default admin password for my BT Hub? Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? Copyright 2022. First of all, you need to be at home using a device thats connected to your BT broadband hub. Then click on Advanced Settings. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Sorry not much help really. Wait until the lights on the modem are solid green, then plug in the Smart Hub. >, How do I turn wireless on and off on the BT Hub? For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. There are a few things to try here. on Select Save to store your changes. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. on My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. Also, what to do if you've forgotten it. Click Advanced Settings Click Wireless Enter the admin password. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. 16-08-2022 >. And some questions nobody really wanted the answers to. How can I turn it on and off? Your Hub will be called something like BTHub6-ABCD. If you're still having trouble try our community forum. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). Enter your BT hub admin password. The default BT Smart Hub IP Address is: 192.168.1.254. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. First, you need to connect to the router's web management page, so that you can change the settings that you want. Switch off the router and switch it back on again. Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. >. If it's not listed you'll need to create a new port forwarding rule. It's also easy to see the Hub Manager across all devices. Wireless The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. >, What is the Wireless mode feature on my BT Smart Hub? Press 'Enter'. If you want to make any changes to the hub settings, you'll need the admin password. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. >, What is the Smart Wireless feature in my BT Hub? Richard, I run Windows 11 and using Edge is fine. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. If youve lost that card, it should also be on a sticker on the base of the router. When searching for your Hub on your device, you'll have to select which band to connect to. You'll need your Hub's wireless network name and password. Alternatively choose your Hub from the dropdown to find out how to connect. By default, your Smart Hub will have this switched off. If this happens get in touch with us. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? How do I use different DNS servers or set up dynamic DNS on my Smart Hub? Note: you'll need a Dynamic DNS service provider to use this feature. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Important! Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Unsurprisingly, we've called this gizmo Smart Scan. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. Distinguished Sage, never noticed http vs https. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. How can I set up or change the admin password on my BT Hub? 16h26. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. Have you tried Chrome or another browser. Make sure that your computer is connected to the Smart Hub via Ethernet or . How do you access the BT Smart Hub Manager? The light on the left of the Hub will flash blue. Instead the Home Hub 5 connects to the Openreach modem (or ONT). How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. You'll need your Hub's wireless network name and password. How do I create a Port Forwarding rule on my Smart Hub? It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. >, How do I see which of my BT Hub's wireless bands my device is connected to? Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Looking for tips on how to squeeze the best performance from it? No, it really is that simple. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. Press the Power button on the Hub to turn it on. They'll give you all the details you need. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Enter your current password followed by your new one. Alternatively choose your Hub from the dropdown to find out how to connect. None - anyone can connect to your wireless network without entering a password. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. Set the security level for your Hub's wireless connection -. Once youre logged in youll see a button for Advanced Settings. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. You'll then be able to change these settings: Separate Bands. This will open the Hub Manager, Enter the admin password. How do I connect my device to my BT Hub by Ethernet cable? You can turn it on or off. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. The BT Mini Hub doesn't support application sharing or port forwarding. The Hub Manager is where you can change or view your Hubs settings. Full Fibre customers wont use microfilters. This will open the Hub Manager. If it isn't blue, see connection troubleshooting below for help with connecting. Only change it if you're having connection problems with your device. The default mode here is Mode 1. By default, your Smart Hub will have this switched off. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution Band Steering not the same as the wireless password. How do I change my Smart Hub's wireless settings? Your Hub will be called something like BT-XXYYXX. You dont want your neighbours taking advantage of the internet connection that youre paying for! WPA2 - the default setting (we strongly recommend you use this). Full Fibre customers wont use microfilters. 16-08-2022 Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. If you do have a problem with the Wi-Fi, this may reveal what it is. To get the latest on your appointment, go to www.bt.com/ordertracking>. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. How do you turn off wifi? Youll also need to add a password hint. Then follow these simple instructions: You will be asked to enter a password. A master socket is the main socket for the phone line in your home. This means when you search for your Hub in the list of wireless names on your device you'll only see one. It may be your browser causing the issue do check in its settings or in your Antivirus program. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Note: it is how do I find out what download speed I should be getting? Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. on The video below shows you how to set up your BT Smart Hub. He was once Deputy Editor of Mail Online and remains in therapy to this day. So my problem is nearly solved. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. Here is our step-by-step guide to accessing BT Hub Manager. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. You'll find it on the back of the Hub if you haven't updated it. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? (Make sure youre connected to your home network.). The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. 16h22. This site uses Akismet to reduce spam. Go back to: Here are some answers to help you Network Name Security Password >, How can I set up or change the admin password on my BT Hub? As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . Our helpful guide shows you how to change the admin password on your BT Hub. It's also easy to see the Hub Manager across all devices. If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). This table shows the main differences between them. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? For security reasons you might want to change the admin password for your smart hub manager every now and again. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. The video below shows you how to set up your BT Smart Hub. It's also easy to see the Hub Manager across all devices. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. From the Hub Manager, click on Advanced Settings, then Wireless. Then prompt your device to connect to the Hub. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar You'll find it on the back of the Hub if you haven't updated it. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. If you have it, unplug all your old broadband kit, including your old power plug. Re: BT Smart Hub 2 manager and Windows 11. If this happens get in touch with us. >, Where do I find the default admin password for my BT Hub? (Make sure you're connected to your home network.) 15h07. They're on the back of your Hub. Security type Any thoughts on this would be welcome. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. >. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Channels This table shows the main differences between them. Choose BT Access Control from the options. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so.