*In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. He says all purchases are non-refundable and has no idea what the 3 days right of rescission is. Thanks for the comments - I just went to the "update meeting about the merger" tonight (9/29/22) - .it was just a sales pitch like all of you said below. A few days later they called again and you automatically go on hold was waiting over 45 minutes and when the person answered they hung up immediately. If you really want a time share, stay away from Diamond reserts & Hilton Vacations. While we have repeatedly asked to be released from our ownership, and have made our displeasure known, we continually receive emails promoting "specials". We were never told we were limited on when we could ask for the contact to be rescinded. Estimated amount consumers saved since 1997: $15,590,010,907. I am Gold with Diamond with 39,000 points and he wanted me to purchase up to 54,000. Why are diamond fees more than double that? They refuse to refund me. Im sure they will charge us for the complete stay but weve been here less than 24 hours and are leaving which is so inconvenient but its not worth the stress. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. On the surface they say, oh we let you guys have a grandfather clause and if you want to remain in diamond, you can BUT, the caveat is, they are going to strip all the diamond resorts locations except for about 16 that are in the trust OUT of your diamond resorts system with the proclamation that even those resorts are subject to change at any time thusfor diamond owners who already spent thousands and thousands to own and are comfortable with the system and properties they have access to, must either spend a minimum of between 20 and 40 thousand dollars to purchase the minimum point allocation of 4500 points to convert their diamond ownership to hiltons HVG brand, or have their diamond ownership devalued down to 16 resorts, most of them the crappiest in the diamond portfolio save 4 or 5. Food and drinks are included in the vacation package price for these destinations offered. Then if this is the case $138.46 all the way to $1894.12 shows a huge issue. But it was better than paying to get rid of the money pit! I will be researching the best way to unload this timeshare! I'm not sure the properties are even worth the annual maintenance fees let alone the additional buy in $ they want1. We were ripped off to purchase fraudulant upgrade Las Vegas Nv, Premiere vacation Diamond Resorts Premiere vacation Diamond resorts They are a total scam Coral Springs Florida, Travelers Unlimited Group- Andre clarke Travelers Unlimited Group Inc., Fun Marketing, LLC, Vacation With Ease, Tug Inc., and most recently Travelwise via Travelers Unlimited Group Inc., Fun Marketing, LLC, Vacation With Ease, Tug Inc., and most recently Travelwise via Sold a vacation package that didn't meet the sales agreement Travelers Unlimited Group Andre Clarke/Stephen Luter Las Vegas Nevada, Real Estate Fraud, Real Estate Scam Artist, Diamond Resorts International Capistrano, Ca. Here it is: Exclusive Travel Club: What the Vacation Club Scam Looks Like
Diamond Resorts/Hilton Grand Vacations is a scam. The rooms diamond offers you are filthy and the conjoint room walls are so paper thin you have ZERO PRIVACY. diamond resorts international never returns e-mails or calls winter garden florida, Cheryl Obermeier Diamond Resorts not refunding our money LACYGNE KS, Diamond Resorts International / Ocean Beach Club Time Share Rip Off and Misrepresentation NV Las Vegas, Diamond Resorts DRI Diamond Resort Greensprings VA lies Williamsburg Virginia, Diamond Resorts International Scammed out of $3995 for Sampler package Las Vegas Nevada, vacation redemption center diamond resorts no way to activate the cruise certificate Internet, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. is luxury diamond resorts legitgeorgia foraging laws. The resort over sells like a hotel, so even if you are an owner there is a chance you might not get a room when you get there. If you own more points you own more weeks in theory. We agreed and were told we get a confirmation within a few hours. Been trying to transition out of ownership since last October. It is based on a 100,000 dollar a year income. So we took a huge loss basically got $5,000 just to get out of the deed. Please be aware of them before you. How will Hilton buying Diamond affect owners of both clubs? The finance department at this company is so shady. They could care less about customer service. Somehow they put my card on file without my permission and charged my account for her member service. But today we send the letter of cancelation of that contract. What kind of sadistic person says that? This business is in an industry that may require professional licensing, bonding or registration. Try calling any of the other numbers and getting a number for that departmentit is non-existent and no one will give it to you or if they do it's an invalid number. I called again earlier this week to book a Maui or Big Island vacation for next October. I would like to still sell the property. Stole over $2000 from a disabled veteran. I had a all points cruise I booked thru diamond resorts it was 17000 points and it was with royal caribbean to alaska for 1 week in June 2020. I have called them I have emailed them I have sent them letters and I have asked them to please stop stealing from us and they wont. While my mom was on life support in South America they took advantage of that situation and stole $900 out of my account (my mortage payment) because I was not monitoring my account. She told us that We have owned our odd year timeshare for several years and watched September 14 2022 was the day I will never forget. 5 hours later no call back. If you ask yourself 'How to sell a timeshare?' Thank you all for your comments. Enjoy the USA's picturesque landmarks, the beaches of the Caribbean, the food and drinks in Mexico, the history in Asia, and many more. I think I have paid enough to this company for something that is never used. How are timeshare brands dealing with the pandemic? This will be complicated! Playa del Carmen, Mexico. I made a payment to TSR on or about June 19, 2022 for approximately $450 for an invoice I received. I feel like I was taken for a scam. REGULAR RATE $3189 5 Days / 4 Nights In Luxury Accommodations See here how the scam works. Does anyone know? Diamond resorts is a scam and they know it. As Diamond owner, we were told today if we do not spend about $20,000 to move to Hilton we could loose most resorts be were promised when buying! BBB Business Profiles generally cover a three-year reporting period. I am disgusted by the service I received by leeanne. Diamond Resorts is a Scam Review of Grand Beach Reviewed February 18, 2020 Our stay was okay until we went through a sales pitch to become Diamond Resort members. They called us and mentioned that they are related with Hilton. They do use other sales offices, you just cant do it. Thank you, Desired outcome: This year's Diamond points aren't even listed. Share your photos and videos with others to prove the truth of your words. Yep, they first offered me 4500 points and a cost of $16,000, then 2000 points for a cost of $8,300. What a shame for a company like this to make me feel frustrated. Then fractional ownership of condo for example would have to divide say $300 a month for the HOA and here guessing $300 a month on utilities this is $600 a month and $7200 a year. Two hours later I once again contacted the same number with 33 callers in front of me with a call back in 30 min. I went to the Hotel in Orlando after several calls and they couldn't help me. Las Vegas Nevada, Diamond Resorts International Hilton Grand Vacations Never ending changes, costs going up, services going away, resorts are not kept up, upscale initially, worse than what I traded and way more expensive. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. "Our plans are to re-brand Diamond properties to a new sub-brand of HGV, which will be called Hilton Vacation Club," said a spokesperson for HGV. The price per points is a small profit to what I paid over the years for my DRI gold status. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. The Luxury Diamond family offers low prices for vacation packages. Both Hilton and Diamond are trying to screw the owners out of another $20K. At the same time, industry execs were fielding (and repeating) rumors that Diamond was simultaneously in talks with Wyndham about a potential purchase or buyout. and Amazing Savings! Also, we thought the hard timeshare sales tactics of badmouthing the competition and making an offer contingent on your accepting it immediately were a thing of the past.! If they rebrand a Diamond property it becomes a Hilton therefore no longer being available to us. Is it even worth paying for it or letting it go, the maintenance fees is no joke. Let me start off we are a family of 7 with a lower class income. I wish I had never said yes and signed the papers. For example, you may want to describe a team member's experience, what makes a product special, or a unique service that you offer. Our philosophy centers on listening to the individual needs of all our guests and responding with personalised services. is colgate baking soda and peroxide safe; what is a bye run in drag racing; how to identify civil war rifles; tattle life influencers; horse show ribbons canada I contacted financial services on 3 different occasion and left a call back number with the first one stating 7 callers in front of me and would call in approx. We purchased a package with the Diamond Resorts Travel Services, in Va Beach, VA, for the purpose of using the points to travel in areas not having the Diamond Resorts timeshares since we reside in the west and have Diamond resorts is a scam. This is no way to transition the loyal Diamond members who have acted in good faith and had no say in the process. I was told to make reservation early. Ed Perkins, a longtime contributing editor at SmarterTravel, calls the up-front fees for selling your timeshare the biggest travel scam out there. We also will love to get out of the Diamond Resort, since the merge with Hilton is been a nightmare. One of the most notorious timeshare ripoff cases is the Mexican Timeshare Scam, aka the Timeshare Resale Scam. Free hotel scam alert! strict standards for business conduct. I am a Diamond silver owner and I just went through a Hilton Update presentation. Live the legacy. 1. #1, continue as is, but diamond would increase my maintenance fees by $800 per year going forward starting in 2024. The Timeshare Scam That Ruins Your Vacation, Fake Calls From Hilton, Marriott and Hyatt Hotels Offer Free Vacation, Exclusive Travel Club: What the Vacation Club Scam Looks Like, Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options, How to Tell If An Online Transaction Is Safe, 7 Surefire Ways to Spot if a Website is Safe to Use, How To Efficiently Block Every Harmful Website On The Internet, How To Stop Third Parties From Tracking Your Device, Here Are The Most Effective Ways To Protect Yourself From Phishing, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. I just was referred to a number for help and was told to wait for 170 minutes. is luxury diamond resorts legit. All sides denied it, but kept talking about it, because a Wyndham-Diamond merger sounded like a good fit of timeshare cultures. Copyright 1997-2023 Ripoff Report. This is $138.46 per week and points start balancing out to a week. Stay away from Diamond and Hilton Resorts which bought them. Explore the different sights in the picturesque landscapes, dance the night away, and enjoy the different foods each island offers. We were told no problem to book in Myrtle Beach- they don't even have a Mrytle Beach OPTION! A day later or so out of the blue they call and I am on hold first time for an hour and when the person answered they hung up immediately without speaking. The resort over sells like a hotel, so even if you are an owner there is a chance you might not get a room when you get there. Your Home Away from Home Awaits. Basically the timeshare although we were always told its not a timeshare because you own a part of it! For more results perform a general search for "diamond resorts". So option 3 was the only viable option at the time for me. NEF, BRITTANY, KARIANA, ANDREA, ALEX. We will be leaving this trip early to find a hotel near by because it is that disgusting and we get no sleep because of the conjoint room. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Single Women Traveling with Friends or Family Need to find attorney to represent Diamond clients, Diamond got a billion dollars in the buy out, we are owners, where is our buy out. So I just found out that the former Diamond Resorts are not available to Hilton Grand Vacation Club owners. Why book with us? It is always stressful. No one gives you any answers. Fake Calls From Hilton, Marriott and Hyatt Hotels Offer Free Vacation
Beware Diamond Resorts conmen lies. Now that HGV purchased Diamond we are being told by their sales staff that we now have to upgrade to Hilton HGV Max by paying an additional $20k in order to access to Hilton properties are else we will be only limited to Diamond's diminishing properties under their US collection. we went ahead so that we could use it for our 10th anniversary. Click here to get notifications about new complaints of Diamond Resorts. Diamond Resorts International Marketing, Inc. Desired outcome: As the days passed, I began to call customer service which never answered me. cheap hotels near rockefeller center So if enough of us stand strong they'll have to deal will us to get rid of some of those proprieties in the portfolio. Now, I have NO intention of ever buying a timeshare, but is it worth that 90 minutes for a super-cheap break? Diamond and Hilton are probably the worst organisation Ive ever had to deal with. Just rent a motel and save a huge amount of money to enjoy on the rest of your vacation expenses. All and all I eventually added it all up and the amount we had invested was astounding! We bought a package for Las Vegas. Diamond Resorts is known for its specialized points systems, which give customers access to an assortment of domestic and exotic locations. Claims this is not a contract, so it does not apply. At Diamond Resorts, we've thought of everything to help you unwind, reconnect and rejuvenate during your vacation. The amount of pressure they put on us was INSAINE! Branson, Mo John Lawler Ramona DeChow They lied and mislead us into believing that a Diamond resorts timeshare was the best way to save money and book vacations where ever and when ever you wanted and save a ton of money by buying their points system. If I could give zero stars I would. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. we owned deeded weeks 51 and 52 and another 52 , 3 weeks at parkway international resort for the last 32 years and its had several owners, every time they say it needs a major facelift and you know what goes along with that, our money out the window, i cant take it any more, i could have bought a mansion for the money those trumps and trillionaires have raped me for. We were encouraged to attend a presentation and I was interested in hearing about the acquisition, being Diamond owners. Hilton Playa Del Carmen, an All-Inclusive Adults-Only Resort. I'll check back later. Aware this meant the only property I could My husband and I purchased a sampler package. I told them no as well and asked if I was going to be the trouble child by not paying an additional $16K and joining the HGV program and how would I access trades without the HGV program (you don't do the upgrade, you don't get HGV). The so called plus for option 3 was, if we called into a special diamond department during a specified window of time and booked 20K of our 30K points at a non-diamond resort, then diamond would apply a credit of $6500 towards our maintenance fees. 9 First Class. Worse move we ever made. Best wishes to all going through this buyout! Its basically impossible to get any help from them unless of course you want to give them money which they unexplainable manage to have available representatives all day long. We're very unhappy and want out. Diamond Resorts is affiliated with over 200 resorts in the U.S., Mexico, Canada, Caribbean, Europe, Africa and Australia. Settled in Las Vegas, NV, Diamond Resorts currently has CEO - Michael Flaskey in charge. It has been the most outrageous conduct I have ever seen. Waiting for AmEx to handle it, but I am furious. All of this is very strange and seems not quite legal - Hilton buys all of Diamond unsold properties and we as owners no longer have access to them unless we buy in plus pay our annual maintenance fees? This is an uncomfortable situation and it should be clarified this is my last resort and then I go directly to the BBB so that they can help me. HGV offered no information on what will happen to Diamond's executives. I am out a few thousand dollars, like 6K. They purposely left out the details that would have made us walk away. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. It would have been easy to figure out what our Diamond points are worth in HGVC and moved them over. Concerned for the staff and guests, we left the next day back home. The accommodations at Palm Canyon Resort have deteriorated. Many of our features might not work. Access the headquarters listing for Hilton Grand Vacations, Inc. We had booked vacation packages with Hilton before so we felt it was legit. Warning: Your web browser is out of date. If a reps lips are moving they are lying. I took over the timeshare from my elderly mother But I do recall her saying we would still have access too all of our DRI resorts, as we have in the past.