It says home not available. Finally, check that your WiFi router is compatible with your Fire TV. But I cant register it again. If your remote is using fresh batteries and the restart command isnt working, then you can restart the device by simply unplugging it and letting it sit for about a minute before plugging it back in. Possible YouTube app problem back again, plus internet speed different on Samsung TV vs iPhone and MacBook on same WiFi network. On your laptop, mobile or tablet,. Almost completes and then goes back to say not connected. Just launch. So frustrating!! It lets hearing implant users hear a variety of audio content. It freezes when playing anything from Hulu. Worse than being stuck with a boot logo is being stuck with nothing. Left for vacation mid July working fine, came back to Disney not working on it and peacock spins and never plays anything, ESPN never even opens! Doesnt fix the issues. Youview: I hear a loud pop/static sound between every ad break. We are independently owned and the opinions expressed here are our own. Scroll through the list of widgets until you reach one labeled My Fire TV. How to Access the Deep Web and the Dark Net, How to Securely Store Passwords in 2023: Best Secure Password Storage, How to Create a Strong Password in 2023: Secure Password Generator & 6 Tips for Strong Passwords, MP4 Repair: How to Fix Corrupted Video Files in 2019, Best VPN for Asus Routers in 2023: Client & Server, Best VPN for Ireland in 2023: 5 Top VPNs With Irish Servers, How to Fix Amazon Firestick Stuck in Boot Loop in 2023. Use a direct power source. ) in. Its stuck on the updating screen and I factory reset it twice. Your email address will not be published. I removed the extra extender cable that came with it and connected directly to the hdmi port it reboot and now everything is working for now!!!! Its a stuck download problem where the firestick update will not load and install because of too many apps on the firestick. Click on the Join STV/Sign in button. If so, follow these steps: Step 1: Download the Fire TV app for Apple or Android. Its brand new, the previous one also did the same thing, Amazon offered 15% discount. The Firestick runs off of a USB power supply, so its possible to plug it into a phone charger or even a USB port on your TV, but this is not recommended. Im sitting here staring at a tv that looks like its off! The device will shut down and restart, and you should see the Fire TV logo appear as it reboots. Theres also an impressive list of games on the Amazon Fire TV app store and Amazons Luna game streaming service. I have 3 tvs with Amazon Firesticks, One tv has no picture, only sound, some strange channel. Same thing here! The Amazon Firestick is a great device, but like all electronics, it sometimes has its issues. It is still working good? If you select a show to watch, it plays for a couple of minutes, then display a message Internet connection error. New 4k fire stick and it keeps going to the restart screen. I went to my garage and got my 12 pound hammer and smashed it to its. . Amazon Firestick Not Working: 2023 Troubleshooting. Keep checking back for updates from editors whenever there is a verified TV player outage going on. You can reset your Fire Stick to its factory settings via Settings > My Fire TV > Reset to Factory Defaults as a last resort. May change to ROKU. Doesnt Amazon have any responsibility responsibility. This Fire stick seams to only work smoothly with Amazon Prime. The Fire TV logo will show that the device has shut down and is restarting, which is also the sign that you can let go of the controllers buttons. If this still doesnt work, then you might want to try restarting the device by unplugging it, or a factory reset if you can control the Firestick from your phone to get into the settings. Step 2: Double-check that your television is set to the correct HDMI input for your Fire TV Stick. Channel 11 in firestick does not work properly, My fire stick was fine one night. The Android app is only available for use on Phones and Tab Why am I being taken to the Personal Details page on Log in? This ridiculous $6,000, 120-inch Hisense Laser TV is $800 off today, Watch every MLS game for free this weekend on Apple TV, Amazon Fire TVs can stream directly to hearing implants. If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. I tried every suggested troubleshooting method but nothing worked. If this doesnt happen and the device doesnt reboot, make sure the batteries in your Fire Stick remote are fresh. My fire stick has quit working. Lets look at some solutions to common problems so that you can quickly get your Fire TV Stick back in working order. Our Services use cookies to provide, analyse, improve and personalise your experience and to show you ads based on your interests. Must have been like this forever. Clear the Fire Stick cache. Mine worked fine until the first of the year. Hold it there until it says its restarting which takes about 15 seconds. 11-01-2022 Now working fine. I tried restarting the device and unplugging it from the tv again nothing happened. Gripping drama box sets, eye-opening documentaries, true crime and absolute classics. The constant rebooting is usually because of the external drive issues. I even bought adapter for ethernet usage instead of Wifi but I cant get to the settings themselves to tell it what I did and I need to forget the previous network. I tried everything and still get only the logo. See all 16 articles. Step 4: Unplug your Fire TV Stick from its power source and wait 60 seconds before continuing. I just bought a new fire stick after my previous one died after several years and after a month it is already jumping from program to program, never completing shows. I out new batteries in the remote but it seems pressing the remote buttons brings about a completely different result than intended. If you need assistance, please feel free to follow our guide on setting up an Amazon Fire TV Stick for the first time. Mine same thing. ) in. Open it. From there, click the 'Settings' icon followed by 'All Settings'. It works fine, I only do not understand the battery drain. Use your phone if you can and navigate to the settings menu of the Firestick and select add new remote in the controllers and bluetooth devices tab. If your Fire Stick isnt loading content or apps as it should, try quickly clearing the streaming sticks cache. Its unlikely your TV will switch automatically. Cant get it to reset to factory settings by pressing HOME for 5 seconds. I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. Hoping it will correct itself. Firestick appears to be stuck in either reboot or update, How long should this take. I have unplugged etc, Ive been having alot of issues since around that time, Ive tried the fixes I can and still really bad with fail to connect, buffering, yada yada. How do I link my smart TV to the STV Player? The first time I unplugged and replugged it in it let me get to the set up and then just wouldnt connect to wi-fi but now after resetting the router and trying it on another tv (where another fire stick is working fine) I cant get past this screen. Something is wrong with Amazon Firestick, how can all of us be experiencing this same issue? There is differently a glitch with the STV player and the samsung software. have this problem, My Firestick quit working. How did you fix this ? I have 2 firesticks. Its located on Amazon software kindle and fire TV for free. My Roku TVs (3) never give me issues. I think Amazon put out some shit OS that screwed so many devices. If your TV isn't up to date, you'll be able to download the latest software version, which could restore your . Same problem. I tried changing batterys and unplugging device and still have the same thing. No reset on the stick that I can see! The real solution here is to stop watching TV for a while and get back to doing something meaningful like accomplishing stuff in my life! They suggested I buy a new fire stick since the warranty expired 3 months after I purchased it. I have same issue except now it is stuck spinning on the firetv logo screen. We think you're going to love the frankly ridiculous Hisense 120-inch L9 Series TriChroma Laser TV for $5,200 instead of $6,000 at Best Buy. Spoke to Amazon. Thats the only way we can improve. If your Firestick is completely unresponsive, then you can restart it by unplugging it, leaving it for about 10 seconds, then plugging it back in and allowing it to boot up. Two tvs with Fire Stick and only one works. Tried new batteries, pressed select and play, etc. Ive tried everything as well. Step 5: Plug in your Fire TV Sticks power source and wait for the home screento appear. Dont be afraid of losing your apps. I just got another new firestick and Ive got a Toshiba tv. I have a rental house where most annoying is the fact that the live menu is not working. Who needs to be held accountable? Checking your modem's lights can provide insight into its current internet connection status. If your Fire Stick remote isn't working, first check the batteries and try pairing the remote with your Fire Stick again. First, you can uninstall and reinstall the app; then, try restarting the device. Give us your status below and tell us what is happening. Mine does this when buffering if signal is weak or program first starts I usually fix this by going back 10secs. Plug the Fire Stick into an open HDMI port on your TV, and then set your TV to the correct input. 09:06 AM This Bluetooth connection increases the bandwidth between the two devices which makes the Alexa voice control possible. Soo frustrating. Delete the Fire Stick app and reinstall it, use your smartphone as a remote control for Fire Stick. Step 2: Unplug the Fire TV Stick and plug it back in to force a reboot of the device. My newer firestick is still working fine. I called Amazon and it wasnt any help. Step 4: Follow the on-screen prompts to complete the process. Youll need to get online if you want to enjoy Netflix, Hulu, Amazon Prime Video, or any other streaming service. I am using the power supply that came with it. My firestick comes on but when I get to home page and try to navigate between items, it takes off on its own and will not let me open any app. Step 3: Open the Fire TV app and select an available device . Otherwise, if all else fails, the factory reset will often clear up any issues at the cost of wiping anything stored on the device. When I finally get into settings, it boots me out of any app I open without even attempting to open it. To provide the best experiences, we use technologies like cookies to store and/or access device information. I cannot get past the installing updates as well. Thank you so much! in. If your Fire Stick turns on by itself, you need to disable HDMI-CEC. Frustrating! * iOS and MacOS devices in. I wont buy a new one as all of my tvs, are now smart, but, I absolutely LOVE my firestick bc I simply say a movie, and poof, there it is. Monty.I did this and it totally fixed the problem on both my firesticks. 06:01 PM Amazon suks. Very frustrating as I have to reboot the stick. I can click onto a program I want to watch and it shows the arrow but then the blue circle for streaming appears and nothing happens. Some other matches also will be available free on Apple TV the weekends of March 4 and March 11. If I select VLC as a player, it's flawless. I am fed up. Thanks! If you dont want to use the physical Fire TV remote to control your setup, you can also use the Fire TV app. The issue is that the fire stick IS connected to the internet as when I go back to Home, I can connect to Netflix, Amazon Prime video, IMDb and several other platforms offered on Fire stick. Same problems with mineit was working just fine three days ago, then I went to turn it on in the afternoon and nothing. Delete the Fire Stick app and reinstall it. Are you still happy with the device, or do you think another streaming dongle might be better? Also, have you tried a Smart Hub reset of the TV? These errors are. Another common cause is the lack of sufficient power to the device to let it run properly or turn on as it should. This is now my 3rd broken firestick in about 6ish years. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. Thats a storage issue?!!! Do the total did a total reset now its saying fire stick not able to update so it wont let me connect to restore after years of use no problems its all of a sudden Ive reset 50-100 fire sticks before never had this problem. I have to reset lipsinc at usually more than once a day by turning the firestick off and back on usually more than once a day.It is the wi fi 6 firestick. A Fire Stick not turning on or not working can also be caused by power issues though a more common culprit is the incorrect HDMI input being selected or the TV not being turned on correctly. Ive already spent HOURS following every single possible re-boot, reset & re-pairing option out there, including chatting with an Amazon CSR last night appeasing him/her by doing everything all over AGAIN and still, it boils down to they recommend buying a new remote (big surprise). Product features. Please provide a valid email address to continue. Hopefully, your problem was covered on our list, and if not, you might still want to try some of the fixes we covered. Thanks! In Tv screen only shows Amazon but not working. Most likely its the otg cable you have plugged into your fire stick that is causing the problem, unplug it and and any external drive and it will reboot the firestick ok, then reconnect your otg cable and external drive. It does load, the adverts before your selected programme do play after taking a long time to load and with lots of buffering but the programme itself no longer plays and eventually it just times out? It works like it did 6 years ago. Having issues using iptv Smarters app on firestick 4K. It doesn't matter if I use the iptv Smarters app, or any iptvs Smarters branded app, when I'm clicking through channels , it just decides to not connect to a stream any more. Here are some of the most common Amazon Fire TV Stick issues and how to fix them. In addition this week, asking Alexa to play a composers music and she says her spiel, playing music by Johann Sebastian Bach, e. g., but then nothing happens. While youre waiting for this, it couldnt hurt to restart your Firestick device as well. Im having a lot of the same issues posted. Step 6: Choose Clear cache and Clear data. TV brightness wars: how bright does your TV need to be? Idk what to do. A VPN allows you to pretend you are in Scotland so STV will stream you whatever you want to watch no matter what country in the world you're in. It wont restart holding select key and pause button, i changed batteries (although its a new remote), I unplugged, it wont stay on long enough to allow me to reset it. Copyright 2007-2020 STV. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. I just bought a brand new one and tried setting it up on 2/25. Help my tv screen now only show tvfire and nothing else remote no longer working. Why is Chromecast not showing on my iOS app. That was over 2 hrs ago. May have something to do with updating the phone to Android 12? Just the Amazon logo. Freezes on logo at restart. If youre looking for a blanket answer for how to fix an issue with your Firestick, the best course of action is to restart the device, either in the settings or with the remote as described below. Select Settings > My Fire TV > About > Check for Updates to ensure you have the latest version of the Fire Stick's operating system and apps installed. Error code PLR-1002. If your device hardware is flawed, they may replace it for you if you are still under the original warranty. I use 5 firesticks. No joy. Step 1: If your Wi-Fi doesnt seem to be working, first make sure you are connected by heading to the Fire TV Home screen, then selecting Settings, and then Network. Step 3: If your smartphone or tablet cannot find the Fire TV Stick, ensure that they are both on the same network and within 30 feet (10 meters). Step 2: If the issue continues, be sure the power source you are using is strong enough to power the Fire TV, and give the device 25 minutes to get itself unstuck from the logo screen. 07:16 AM * Windows devices that do not support Wireless Display (WiDi) Sorry, an error occurred during subscription. Ideally, it would be best to connect the Fire Stick directly to the wall. Hope this works for you! your password now. Could it be related? having problems with playing any videos or you have general feedback then please contact using the email below. Remote works, TV works, internet works, but it was slow and sluggish, didnt want to obey commands from the remote. However, any affiliate earnings do not affect how we review services. 05:55 PM Everything seemed to be good then all of a sudden it went to blank screen. Is there any other easy way to factory reset?? If youre having buffering issues with your Firestick, there are a few things you can do to hopefully improve the connection. Or, if youre a bonehead like me, my wife discovered that my sudden black screen after years of working was caused by it being unplugged. Mine did the same thing! Check your TV's HDMI input. That said, many of the most common issues can be cleared up by restarting your Fire TV Stick and sometimes your router as well. Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. Poor fire stick device. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. To tweak the settings, you can take these steps: If you're on Amazon Fire TV, simply go to Settings > Device Options > Date & Time and make sure Automatic Time Zone is switched on. No issues until about a month ago. in. Amazon helpful but Im about to bin the firestick and just buy a smart TV. My firestick does not get past the logo then goes blank, thats using a hub but connected directly to TV itll work. is it possible to download it to Firestick for example? 04:30 PM Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. postcode and select your marketing preference. Step 2: Ensure you are connected to the same Wi-Fi network as your Fire TV Stick. Brad Stephenson is a freelance tech and geek culture writer with 12+ years' experience. UE46C5100 - MainBoard has been changed. Thanks, mine is doing the same. I was going insane because like you said there was no time to do anything. Check your Fire Stick cast setup. If you're looking for an awesome TV, read on while we guide you through everything you need to know. Follow the instructions to sync video and audio output. Depending on the problem youre experiencing with your Fire TV Stick, you might need to try different solutions to fix your issue. Updated the software version. My remote wont turn on the fire stick at all just the tv and volume works. If your network wont connect, ensure that you are entering the correct password. Even when I took it out, the tv still doesnt work. 13-01-2021 If your Amazon Fire TV Stick is not connecting to your WiFi network, then the first thing to try is restarting your WiFi router. If you're still having issues, try rebooting and resetting the device. If you like to stream on your phone or tablet, ITVX Premium lets you download shows to watch offline (on these devices and more, like laptop and PC), a feature not available for free users. This email address is currently on file. If the Firestick doesnt see your WiFi at all, then try to move the router and the Firestick closer together and remove any object, especially anything metal, between them if possible. A select number of Amazon Fire TV devices now support audio streaming to hearing implants, thanks to a partnership between Amazon and Cochlear, the world's largest provider of hearing implants. Ive done everything unplugged the power from the stick, rebooted my wifi 3 times. One of your buttons is probably stuck depressed. On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? Last time I used the stick, I allowed it to update and it was just fine during that session. I answered my question the fire stick does not work. Open a different app. I previously moved it from one tv on first floor to another tv on second floor. I think Ill switch to Roku too. Mine is doing the same thing I dont know what to do either help my kids love the fire stick. Online Storage or Online Backup: What's The Difference? Once youve allowed your router to restart, run a speed test on another device thats connected to your WiFi and see if the results are what they should be. Nothing. It lasted almost 2 years. This will require you to go through the entire setup process again and potentially reinstall any Fire Stick channels or apps you had but it will have the best chance of fixing any stubborn issues. 10:30 AM If any of the instructions given above fail to solve your issue and you have already rebooted your Fire TV Stick by unplugging it and plugging it back in, you can choose to reset your device completely. My old Firestick without Alexa works fine!! This just started on 3-19-2022. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. Having an issue too. I am working my way through the troubleshooting online guide to no avail. Depending on which of these issues youre having, your most likely fix will change. I have tried everything, and more, to no avail. How do you factory reset the firestick? Im having the same problem. Im having the same problem and it just began happening last night. Were going to look at the seven most common problems that Firestick users experience. What is wrong. Did our solutions help you get past the problem? It is very convenient having tested it ourselves, but being a streaming based service there are certain times when TV Player is down with many problems preventing users from watching live TV when they need it the most. It will turn the tv on but wont navigate to do anything else. If youre already signed in to your STV player account, youll be asked to enter the unique 5-digit code now. Step 4: The same idea goes if you are using an A/V receiver make sure you are on the correct input, or try plugging the Fire TV Stick directly into the television to see if the receiver might be causing the problem.